Privacy Policy

1. Information We Collect

When you register on Rankers Room Rent, we collect the following information:

• Account Information: Name, email address, and phone number provided during registration.
• Student-specific: College name and optional profile photo.
• Owner-specific: Property listings including address, photos, and contact details.
• Payment Information: Subscription transaction records (we do not store card details; payments are processed by Razorpay).
• Usage Data: Pages visited and actions taken on the platform (standard WordPress analytics).

2. How We Use Your Information

• To create and manage your account
• To process subscription payments securely
• To display property listings to verified subscribers
• To send transactional emails (welcome, subscription confirmation, listing approval/rejection)
• To improve our platform and services

3. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We share limited data only:

• Razorpay: For payment processing (their Privacy Policy applies).
• Subscribed Students: Owner contact phone numbers are visible only to students with an active subscription.
• Legal Requirements: If required by law or to protect our rights.

4. Data Security

We implement industry-standard security measures to protect your data:

• Passwords are hashed using bcrypt (WordPress standard)
• Payment signatures are verified using HMAC-SHA256
• HTTPS encryption for all data in transit
• Admin-only access to user data and payments

5. Cookies

We use essential cookies only:

• wordpress_logged_in_*: Keeps you logged into your account
• wp-settings-*: WordPress admin preferences

We do not use advertising or tracking cookies.

6. Your Rights

Under applicable data protection laws, you have the right to:

• Access the personal data we hold about you
• Correct inaccurate data in your profile
• Request deletion of your account and associated data
• Withdraw consent (e.g., unsubscribe from emails)

To exercise these rights, contact us at: support@rankersroomrent.com

7. Data Retention

We retain your account data for as long as your account is active. Subscription records are kept for 7 years for financial compliance. You may request account deletion at any time.

8. Children's Privacy

Our platform is intended for users aged 18 and above. We do not knowingly collect personal information from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email. Continued use of the platform after changes constitutes acceptance.

10. Contact Us

For any privacy-related questions or requests:

Email: support@rankersroomrent.com

Phone: +91 98765 43210

Address: Rankers Room Rent, Bangalore, Karnataka, India